Getting You Back On The Road
Since 2012, The Collision Company, LLC in Kirksville, Missouri has provided top-notch auto paint and bodywork for our customers. We have two main priorities, to make sure you are well taken care of and to return your vehicle to its pre-accident state. After an accident, especially major crashes, it’s important to have your vehicle inspected or repaired as soon as possible. From structural integrity to protecting the body from rust, keeping your vehicle’s frame in excellent condition will extend its life.
Here is What You Can Expect in the Days to Come:
The first thing we are going to do is a thorough examination (damage analysis) of your car. Your insurance company may send an adjuster to give THEIR opinion as to the cost of your repair, or they will review our damage analysis and photos and complete a “desk review” and never physically inspect your vehicle. If your insurance company came to you and wrote an estimate before your car was brought to the shop, our estimate will be provided to them in the form of a “supplemental” estimate, and will cover the parts and labor we know are necessary to restore your vehicle to its PRE-LOSS condition.
What you need to know is that the insurance estimate is almost ALWAYS much lower than ours, and it could be several days of back and forth between our findings before we come to an agreement on the cost of repairs. This process does NOT COST YOU ANY MORE.
Once We Have an Agreement
Once the insurance company agrees to the proper repair of your vehicle, we will be able to complete the repairs. We will have frequent contact with you, letting you know of our progress, and you will be given an estimated date of completion.
How Long Will It Take To Repair My Vehicle?
There is no cookie cutter answer to this question, The Collision Company will do everything we can to expedite the correct repair for your vehicle. Sometimes there are unexpected situations that come up in the repair process – and our commitment to you is that should such things require an extended repair cycle, we will notify you immediately.
*Some insurance policies have written clauses that provide coverage ONLY for fake/imitation parts in the repair of your vehicle. If this is the case with your policy, you will have to decide whether to pay the difference in cost for OEM parts, or to take your vehicle to a shop that allows the use of fake/imitation parts.